Support
A little help with the outlook.
Common questions
The Dreadcast FAQ covers setup, location, radar sources, map layers, notifications, and privacy.
Contact us
Email kevin@dreadcast.app for help, bug reports, feature ideas, or privacy and data-deletion requests. We usually reply within two business days. To help us resolve an issue quickly, include:
- your macOS version and Mac model;
- the Dreadcast version, shown in Settings → About;
- what you were doing, what you expected, and what happened; and
- a screenshot, if it helps.
Please never send passwords. If you would rather not share your location, describe the area in general terms.
Purchases and refunds
Dreadcast Pro purchases are handled by Apple. To restore Pro on another Mac, use Restore Purchases in Dreadcast Settings while signed in with the same Apple Account. To request a refund, visit reportaproblem.apple.com.
Security issues
If you believe you have found a security vulnerability, email kevin@dreadcast.app with “Security” in the subject line and do not disclose it publicly until we have responded.
In an emergency
Dreadcast is not an emergency service. During dangerous weather, follow instructions from local authorities and your national weather service.